Shipping policy

At ViragFleck, we are committed to delivering your orders of shirts, skirts, pants, and trousers with reliability and efficiency. Below is our complete logistics policy, designed to provide you with clear information about how we process and ship your purchases.

Shipping Method

We offer a single, standard shipping option for all orders. This method ensures your items are handled with care and delivered to your specified address. Please note that there are no expedited or express shipping alternatives available at this time.

Shipping Costs

All orders are subject to a standard shipping fee. There are no free shipping promotions or waivers applicable. The exact shipping cost will be calculated and displayed at checkout before you complete your purchase. The fee is based on the total weight and destination of your order.

Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email once your order has been shipped.

Delivery Time

Delivery times vary depending on your location. Generally, standard shipping takes between 5-10 business days for domestic addresses and 10-20 business days for international destinations. Please note that these are estimates and actual delivery may be affected by customs clearance or local postal services.

Order Tracking

Once your order is shipped, we will send a tracking number to the email address you provided. You can use this number to monitor the progress of your delivery through the carrier’s website. If you do not receive tracking information within 5 business days of placing your order, please contact us at [email protected].

Shipping Address

Please ensure that your shipping address is accurate and complete at the time of purchase. ViragFleck is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer. If you need to update your address after placing an order, please email us immediately at [email protected], and we will do our best to accommodate the change if the order has not yet been shipped.

Delivery Issues

If your package is lost or damaged during transit, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund. Please note that claims for lost or damaged items must be reported promptly.

Customs and Duties

For international orders, customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost. ViragFleck has no control over these fees and cannot predict what they will be. We recommend contacting your local customs office for more information before placing an order.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please reach out to us at [email protected]. Our team is here to help and will respond as quickly as possible.