Privacy policy

At ViragFleck, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as Shirts, Skirts, Pants & Trousers. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your full name, billing and shipping address, and email address ([email protected]).
  • Payment Information: Credit card details, debit card numbers, or other payment method data, which are processed securely by our payment partners and are not stored on our servers.
  • Order Details: Product selections, sizes, quantities, and transaction history related to Shirts, Skirts, Pants & Trousers.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our site, collected via cookies and similar technologies.

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your purchases, order updates, and customer service inquiries via email at [email protected].
  • To personalize your shopping experience and recommend products that may interest you.
  • To improve our website, products, and services through analytics and feedback.
  • To comply with legal obligations and prevent fraudulent transactions.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our business, such as:

  • Payment processors for secure transaction handling.
  • Shipping carriers for order delivery.
  • Analytics providers to help us understand site usage.

These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose information if required by law or to protect our rights.

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure Socket Layer (SSL) encryption for all data transmitted between your browser and our site.
  • Firewalls and secure servers to store your data.
  • Regular security audits and updates to our systems.

Your payment information is encrypted and processed by our payment partners; we do not retain full credit card numbers on our servers.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order history and transaction data may be kept for accounting and legal compliance purposes. After that period, your data will be securely deleted or anonymized.

6. Your Rights

Under international privacy laws, including the General Data Protection Regulation (GDPR) and similar regulations, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Ask us to correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your data, subject to legal obligations.
  • Restriction: Limit how we use your data in certain circumstances.
  • Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand your preferences. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our site.

8. International Data Transfers

As a global online store, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws by using standard contractual clauses or other lawful mechanisms to safeguard your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via email at [email protected]. We are here to assist you and ensure your privacy is protected.