Faq

Ordering & Payment

How can I place an order?
Simply browse our collection of shirts, skirts, pants, and trousers. Select your desired items, choose the size and color, and add them to your cart. Proceed to checkout where you will provide your shipping details and complete payment. No account registration is required.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.
Can I modify or cancel my order after placing it?
Orders are processed quickly. If you need to modify or cancel, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.

Shipping & Delivery

What are your shipping options and costs?
We offer standard (5-7 business days) and express (2-3 business days) shipping. Shipping costs are calculated at checkout based on your location and order weight. Free standard shipping is available on orders over $75.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times vary from 7-14 business days. Customs duties and taxes may apply and are the responsibility of the buyer.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s site to track your package.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with original tags attached. To initiate a return, email [email protected] with your order number and reason for return. Return shipping costs are the customer’s responsibility unless the item is defective.
How long do refunds take?
Once we receive your return, we will inspect the items and process your refund within 5-7 business days. The refund will be issued to your original payment method.
Can I exchange an item for a different size or color?
Yes, we offer exchanges for size or color. Please email [email protected] to arrange an exchange. We will provide a prepaid return label for the original item and ship the replacement once the return is processed.

Product Information

How do I find the right size?
Each product page includes a detailed size chart with measurements for chest, waist, hips, and length. We recommend measuring a similar garment you own and comparing it to our chart. If you need further assistance, email us at [email protected].
Are your products true to size?
Our shirts, skirts, pants, and trousers are designed to fit true to size based on standard sizing. However, some styles may have a relaxed or fitted cut, which is noted in the product description.
What materials are used in your clothing?
We use high-quality materials including cotton, linen, polyester blends, and denim. Specific fabric content is listed on each product page for your reference.

Customer Support

How can I contact you if I have more questions?
For any inquiries, please email [email protected]. We aim to respond within 24 hours during business days.
Do you offer gift cards?
Yes, we offer digital gift cards in various denominations. They can be purchased on our website and delivered via email. Gift cards are redeemable on all products.